Terms of Service

The Company name, the terms FLAMETRUCKPARKING.COM, TRUCK PARKING ACROSS AMERICA, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Service Fees: Our standard platform commission is 30% of Parking Fees paid by Truckers for Parking Spaces in Host's Parking Area, calculated on the amount remaining after the payment processor's fees are deducted — not on the gross amount the Trucker paid. flametruckparking.com will transmit the remaining portion, less such amounts necessary to pay applicable taxes, including sales taxes, collected by flametruckparking.com with respect to Host's Parking Area, to the Host via ACH within 30 days.

Your rate may differ: Commission is set per Parking Area. A Host may agree a different rate with us, and a newly listed Parking Area may be inside an introductory period at 0% commission. Where a rate has been agreed or recorded for your Parking Area, that rate governs and is the one shown in your hub account, not the standard rate above.

Plans: Each Parking Area is on a plan. Premier is 30%, the standard rate above, and comes with top placement in driver search and the other benefits described on the plan page in your hub account. A Host may instead choose Plus at 25% or Basic at 20%, which carry a lower commission and fewer benefits. A Host may request a plan change at any time; it takes effect when we approve it.

Standard Refund Policy: Bookings can be cancelled for a full refund up to 24 hours before the scheduled start time. Cancellations made between 24 hours and 4 hours before the start time are eligible for a 50% refund. Cancellations made less than 4 hours before the start time are non-refundable. This policy applies to all payment methods and all types of daily and weekly parking services.

Payment Processing: Upon successful payment processing, the applicable amount is non-refundable. This applies even if you do not use the full duration of your reserved parking time or if you vacate the space earlier than scheduled.

Service Disruptions: In the rare event of service disruptions preventing access to reserved parking, we may offer alternative parking solutions or credit for future use at our sole discretion, but no monetary refunds will be issued.

Monthly Parking Requirements: For monthly parking plans, we require a minimum of 1 month (30 days) written notice before cancellation. This notice must be submitted in writing via email to team@flametruckparking.comor through your account dashboard. The notice period begins the day after we receive your cancellation request.

Monthly Billing: Monthly parking charges are automatically renewed each billing cycle until proper cancellation notice is received and the notice period is fulfilled. Failure to provide the required notice will result in billing for the subsequent month regardless of usage.

Disputes: Any billing disputes must be submitted in writing within 5 business days of the transaction date. While we will review all disputes, submission of a dispute does not guarantee any refund or credit.

Nothing is charged automatically. No late fee is ever applied by the system on its own. A person reviews the account and decides, and you are told the amount before you owe it.

Daily and weekly bookings: These are normally paid when you book, so a late fee does not arise. Where a booking has been invoiced and is unpaid after its due date, we may add one — see the paragraph above for how.

Monthly parking: Late fees, returned-payment (NSF) fees and default interest are set by the parking agreement you sign for that space, not by this page — including the amount and when it starts to accrue. That agreement is the governing document for all three. Ask us for a copy if you do not have one to hand.

What an overstay is: Your booking ends at the date and time shown on it. If your vehicle is still in the Parking Area after that time, and you have not booked the space for the additional time, the stay is an overstay.

What we charge for it: We work out an overstay from the time your vehicle actually left, which someone confirms with the property rather than reading off the booking. The charge is then added to your account as a separate amount, and we tell you what it is and how it was reached before you owe it. If you disagree with it, the Disputes paragraph above applies.

Why it matters: A space you have not vacated is frequently a space someone else has already reserved. Repeated overstays may result in suspension or termination of your account under the Prohibited Uses section above, and a vehicle that remains after a booking has ended may be treated as an unauthorized vehicle as described in the next section.

Parking without a booking: A vehicle in a Parking Area without a current booking or monthly agreement covering it is there without permission. If the vehicle is yours, we may bill you for the time it was there. As with an overstay, the amount is worked out with the property and added to your account, and we tell you what it is before you owe it.

Unauthorized vehicles and towing: A vehicle parked without permission, or one that remains after a booking or monthly agreement has ended or been terminated, is an unauthorized vehicle under the abandoned-vehicle law of the state the property is in. The property owner may have it towed and stored at the vehicle owner's expense by a registered tow operator. Flame Truck Parking does not tow vehicles itself and does not control a property owner's decision to do so.

Recovering a towed vehicle: Towing and storage charges are owed to the tow operator, not to us. Contact us and we will tell you what we know about where a vehicle was taken.

Flame Truck Parking does not sell or rent your personal information. We disclose it to the service providers that operate the platform — payment processing, SMS and email delivery, mapping, analytics, hosting, and the AI provider described in our Privacy Policy — each handling only what its job requires. Google may collect device, cookie, and usage information from our public pages through advertising measurement tags. We may also disclose information where required by law or to protect users, the public, or our services. Our Privacy Policy sets out the full list, including how automated systems are used and what reaches them.

If you have any questions about these Terms of Service, please contact us: