CAPTCHA Troubleshooting
Having trouble completing the security verification during sign-up? Follow these steps to resolve CAPTCHA loading issues and complete your registration.
Common Error Message
"The CAPTCHA failed to load. This may be due to an unsupported browser or a browser extension."
Quick Fixes (Try These First)
These solutions resolve 90% of CAPTCHA issues
1Disable Browser Extensions
- • Turn off ad blockers (uBlock, AdBlock Plus)
- • Disable privacy extensions (Privacy Badger)
- • Turn off VPN browser extensions
- • Reload the page and try again
2Try Private/Incognito Mode
- • Open a private/incognito window
- • Navigate to the sign-up page
- • Complete registration
- • This bypasses extension conflicts
Success Tip: If either solution works, you can enable extensions one by one to identify the problematic one.
Browser Settings
Enable JavaScript
- • Chrome: Settings → Privacy → Site Settings → JavaScript
- • Firefox: about:config → javascript.enabled
- • Safari: Preferences → Security → Enable JavaScript
Clear Browser Data
- • Clear cookies and cache for this site
- • Restart your browser
- • Try registration again
Update Browser
- • Ensure you're using the latest version
- • Internet Explorer is not supported
- • Try Chrome, Firefox, Safari, or Edge
Network & Connection
VPN & Proxy Issues
- • Temporarily disable VPN services
- • Turn off proxy connections
- • Try your regular internet connection
Network Switching
- • Try a different WiFi network
- • Switch to mobile data/hotspot
- • Ensure stable connection
Corporate Networks
- • Company firewalls may block CAPTCHA
- • Try from a personal device/network
- • Contact your IT department if needed
Mobile Device Solutions
iOS (iPhone/iPad)
- • Use Safari browser
- • Enable JavaScript in Safari settings
- • Disable content blockers temporarily
Android
- • Use Chrome browser
- • Clear Chrome app data
- • Disable data saver mode
In-App Browsers
- • Avoid Facebook/Instagram browsers
- • Copy link to main browser
- • Use device's default browser
Alternative Registration Options
If CAPTCHA issues persist, try these alternative methods:
Still Need Help?
If you've tried all the above solutions and still can't complete registration, we're here to help you get started with Flame Truck Parking.
When contacting support: Please mention you tried the CAPTCHA troubleshooting steps, your browser type and version, and whether you're on mobile or desktop.